Refund policy

Returns/Exchanges need to be initiated within 7 days from the date of delivery. Damaged or any products that are to be returned must be accompanied by a copy of the original receipt, should be unused, otherwise the same will not take back. Once the return/exchange is accepted we will pick up the product from the same address where it was delivered. 

For Refund & Return, use the link below to apply for the same: https://inc5shop.com/apps/return_prime

Please note that we cannot offer exchanges or refunds on any sale/end of season sale, any opened or used products.

T&C for Sale Products

1. Additional offer applicable on products of Inc5, Privo by INC5 & Atesber by INC5 only
2. No returns will be accepted for sale products, only exchange is possible incase of wrong size received from what was ordered.
3. This is only applicable once per customer.